Contact
The best way to reach us is the Flow Telegram group — a live room where you can talk to the developer and to experienced Flow riders, rather than file a ticket into the void.
Join the Flow Telegram (@floweuc)
New to Telegram? It's a free chat app for iOS, Android, and desktop. Install it, then tap the link above to join. See Community & support on Telegram → for how to get the best help there.
What to bring to Telegram
- Support & bugs — what happened, your wheel model, your Flow version, and your phone and OS version.
- Charger corrections — a charger that's wrong, missing, or not actually usable by a PEV.
- Routes & community — share a great route or ask for local road knowledge.
When to email instead
For anything private or that needs a paper trail, email info@pevra.org:
- Account deletion — see Delete your account. Email from your account address.
- Billing or privacy requests — data export, privacy questions, anything account-specific.